Privacy Policy for SSF Detail LLC

1. Information We Collect

Personal Information:

We collect personal information that you voluntarily provide when interacting with our website or services, including:

• Name
• Phone number
• Email address
• Vehicle information (year, make, model)
• Appointment details
• Billing information if provided

Usage & Technical Data:

We may automatically collect data through cookies and similar technologies, which may include:

• IP address
• Browser type
• Pages visited
• Click activity

This helps us improve the website and services.

2. How We Use Your Information

We use your information for purposes including:

• Providing quotes and information about detailing services
• Scheduling and managing appointments
• Sending confirmations, reminders, updates, and promotional offers when you consent
• Responding to inquiries and providing customer support
• Improving our website and services
• Complying with legal and regulatory requirements

3. SMS Communication and Consent

We may send SMS messages regarding appointments, service updates, and promotional offers.

Consent:

By providing your phone number and checking the consent box on our form, you expressly agree to receive SMS messages from SSF Detail LLC for the purposes described.

Message Frequency & Rates:

Frequency varies based on interaction. Standard message and data rates from your carrier may apply.

Opt-Out:

You can opt out any time. Reply "STOP" to unsubscribe. You will receive a one-time confirmation message.

Help:

Reply "HELP" to any message or contact us directly (see "Contact Us" below).

4. Sharing and Disclosure of Your Information

We do not sell or rent your personal information to third parties for marketing purposes without your consent.

We may share information with:

• Service providers who assist with our business functions (e.g., SMS providers, website hosting) under contract to keep data confidential
• Legal or regulatory authorities when required by law or to enforce our rights
• Business transfer situations (e.g., sale or merger) with notice

5. Cookies and Tracking Technologies

Our website may use cookies, web beacons, and similar technologies to collect usage data. You can manage cookie preferences through your browser settings or an on-site consent tool if provided.

6. Data Security and Breach Notification

We implement reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.

Consistent with the Florida Information Protection Act, in the event of a qualifying data breach, we will provide notice to affected individuals in a timely manner and follow applicable state requirements.

7. Your Choices and Rights

You may:

• Access: Request access to the personal information we hold about you
• Correct: Request correction of inaccurate information
• Opt-Out: Opt out of SMS communications (see section 3)

If you are a resident of a state with specific privacy laws (e.g., California), you may also have:

• The right to request deletion or disclosure of categories of personal information we collect (example California privacy rights).

To exercise these rights, contact us (see section 11).

8. Children's Privacy

We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected information from a child under 13 without verified parental consent, we will take steps to delete that information.

9. Third-Party Websites

Our website may include links to third-party sites. We are not responsible for the privacy practices of other websites.

10. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted here with the updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or your personal information, contact us: